The Hume City Council takes the privacy of the participants using this site very seriously.
Our collection, use and disclosure of your personal information is regulated by the Victorian Privacy and Data Protection Act 2014. You can find more information about your privacy rights at the Office of the Victorian Information Commissioner.
We use the personal information about you to:
Content that you post on the site publicly will be able to be viewed by everyone who uses the site. Each post will contain your username, and any publicly available reports from consultations. This may include quotes from participants in forums, surveys and other consultation tools.
While the Hume City Council takes reasonable steps to protect the anonymity and individual confidentiality of respondents, we ask that you help us reduce the risk by not including information in your responses that could possibly identify you, or others.
From time to time, Hume City Council will engage third parties to provide assistance with community and stakeholder engagement, consultations, evaluations and research.
Where third parties are engaged for this purpose, Hume City Council may also disclose personal information to support these activities, and you consent to us disclosing your personal information.
All consultants are required to complete non-data disclosure agreements prior to receiving this information, and agree to the collection, use and disclosure of the raw feedback responses in accordance with this Privacy Collection Statement for using Participate Hume.
The Hume City Council will not disclose your information to any other external parties without your consent, unless required or authorised by law.
Updated August 2023
The following Terms and Conditions govern the use of Participate Hume (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Hume City Council.
What are the conditions with a user’s account?
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to email@example.com.
These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.
Hume City Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Hume City Council and its suppliers and licensors. Hume City Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
If you have any questions about these Terms, please contact us at firstname.lastname@example.org.
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